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Information Services

This department is responsible for installing and supporting computers and computer systems. 

Scope of Patient Care
Information Services are responsible for supporting the patient, the physician, care providers, and administration through computerized systems.

Department Duties

  • Responsible for installing and supporting the: Registration system, Clinical Documentation system, Billing and Collection system, and Financial Database.
  • The Department is divided into four sections:
    • Help Desk
      • Responsible for taking calls from Salem Hospital and West Valley Hospital about computer issues or other questions.
    • Technical Services
      • Is responsible for the design, implementation and operations of all the technical infrastructure (servers, data storage, networking equipment and security equipment)
    • Telecommunications
      • Responsible for the design, implementation, and operations for all Telecommunications equipment.
      • Responsible for the Salem Hospital switchboard and physician answering service.
      • “Alarm Central”
    • Multimedia Department
      • Provide a wide range of audio-visual support services
      • Responsible for E6  slide production, film processing, video productions, medical photography, Audio/Visual duplication, Audio/Visual consulting to staff

Department Professionals

  • Chief Information Officer
  • Director - Applications Services
  • Director - Technology Services
  • Manager - Support Services
  • Manager - Technical Services
  • Manager - Clinical Application Services
  • Manager - Business Application Services
  • Manager - Telecom Services
  • Data Integration Specialist
  • Web Master/Web Developer
  • System/Application Analyst I/II/III
  • Network Systems Engineer I/II/III
  • Secretary II
  • Computer Hardware Tech
  • Help Desk Specialist I/II/III

Educational/Skill Requirements

  • Many of the personnel have bachelor degrees, coupled with a background in computer science. 

More information
You can also go to the Professional Information link to see what training is needed, the current job opportunities, salary ranges, etc.  You may also want to look at the national employment picture for these careers from the U.S.Department of Labor.

 

 

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