This department provides patients with appropriate and accurate billing to their insurance carriers.

Scope of Patient Care
 The Patient Accounts department is responsible for answering any questions concerning insurance and financial issues.

Department Duties

• Process all self-pay and insurance payments.
• Process all monies collected by other departments.
• Complete bank deposits.
• Assist patients either in person or by telephone, with insurance issues.
• Help patients understand their hospital bill, and accept patient payment.
• A patient accounts representative is available to visit patients on patient care units to help the patient plan for and meet their financial obligations.

Department Professionals

• Insurance Billers
• Patient Account Representatives
• Support Clerks
• Cashiers
• Nurse Auditor
• Collection Supervisor
• Billing Supervisor

Educational/Skill Requirements

• Experience working in a hospital business office or doctor’s office.
• Medical terminology knowledge.
• Keyboarding and public relation skills.
• Organizational skills.
• Ability to prioritize work.
• Maintain confidentiality.
• High school graduate.

More information
You can also go to the Professional Information link to see what training is needed, the current job opportunities, salary ranges, etc.  You may also want to look at the national employment picture for these careers from the U.S.Department of Labor.