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Mission - Vision - Values
Before You Visit ...

Be sure to check out the questions at the bottom of the page

Salem and West Valley Hospitals are not-for-profit regional health care centers that have been granted the privilege to provide health care services to the community. In this regard, the hospitals recognize the necessity for a strong commitment to act in the best interest of those they serve, and to uphold the trust granted by the public at all times.  Salem and West Valley Hospitals are committed to upholding their Mission Statement, Cultural Goal and Patient FIRST Values. These will help ensure constant vigilance regarding compliance with all Federal, State and local rules, regulations and laws.

Mission Statement
We strive to improve the health and well-being of the people and community we serve.

Our Vision
Salem and West Valley Hospitals will…

  • Be top-performing health care leaders
  • Be the first choice for people seeking health care
  • Be the first choice for physicians, employees and volunteers
  • Maintain a safe environment with a culture of continuous quality improvement

Cultural Goal
We strive to develop an environment where care, respect, empathy and support for each other and the community we serve is the natural, unyielding expectation relative to our every action

Patient FIRST Values

As we work together to carry out our mission, the patient comes first. We see each member of the health care team as equally important as we follow these five Patient FIRST Values:

Focus Our focus at all times is service to our patients and to the community. We believe that compassionate service focuses on the individual’s basic needs for respect, confidentiality, dignity, privacy and understanding
Integrity

We believe in high standards of ethical and professional conduct that are reflected in our working relationships through personal responsibility, honesty, fairness, loyalty and integrity.

Resourcefulness   We believe that resourcefulness is a hallmark of managerial and clinical excellence. We encourage and recognize innovation and the implementation of appropriate ideas at all levels in our organization.
Stewardship  

We believe that stewardship is essential in managing available resources in a fiscally sound manner, while understanding that special considerations are necessary for the needy and disadvantaged. Therefore, we are committed to being a financially viable organization to assure long-term service to our community.

Teamwork  

We believe in individuals and departments working cooperatively as a mutually supportive team with trust, commitment and a sense of humor.

Mission, Vision and Values of the Hospital
Questions to prepare you for the quiz on your Job Shadow Application.

  1. Explain the vision of the hospital in your own words.
  2. What type of environment does the hospital want to create for patients and employees?
  3. What are the 5 Patient FIRST Values? Explain how employees consider the needs of the patient first.