Eligibility criteria

All emergent services are eligible for financial assistance.

Other medically necessary services provided to patients that live within our service area, currently defined as Marion and Polk counties, are also eligible for charity adjustments. 

Cosmetic surgery is not eligible for the discounts outlined in this policy.

Charity care is based on the determination of a patient’s ability to pay, not his or her willingness to pay. 

Eligibility for charity care will be determined regardless of race, color, sex, religion, age, national origin, or immigration status. 

Circumstances where a patient has declined enrollment in an insurance program will not be a basis for denying charity assistance. 

If COBRA benefits are available and it is determined the patient is not financially capable of paying the COBRA premium the hospital may choose to pay the premium. 

If the patient has insurance, all insurance benefits should be exhausted and only the patient liability is eligible to receive discounts or adjustments.