Why is this Important?
Patient Satisfaction is our patients’ perception of the quality of our care and the competence of those
providing it.
It is an indicator of our patients’ future willingness to follow through with treatment
recommendations because it is a reflection of the trust built between care provider and patient.
Patient
Satisfaction is a measure of the hospitals reputation in our community and our region.
At Salem Hospital, we’re measuring our patient satisfaction to see how we compare to other hospitals in
our region and throughout the country.
In the links to the right, you can find data, based on the answers we’ve received from our patients.
Our survey questions
include topics such as pain management, patient involvement in treatment decisions, staff response to
call buttons, and education provided about medications and how to care for ones self once they get
home.
The survey also reveals how our patients feel about the skills of our care providers and the quality
of our facilities.
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