What do you want from your hospital?

Have you ever thought about how to pick a hospital? One long-time doctor took a personal look at hospitals as he prepared for knee replacement surgery.

Learn what Don Berwick, MD—and his right knee—want in a hospital. Dr. Berwick is president and CEO of the Institute for Healthcare Improvement.

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Don Berwick, MD

Don and his knee are telling hospitals what they want from their next surgery. [Play Video]